Nowistay does not handle phone calls. It is a text messaging service only, with a 3-minute response time. When a guest is locked out at midnight and calls, Nowistay cannot help.
Kazza answers phone calls 24/7 with a natural voice. It knows your property details (WiFi, codes, rules) through a dedicated number per property, and transfers to the host when needed. The voice channel is the most urgent for guests, and Kazza covers it perfectly.
| Feature | Kazza | Nowistay |
|---|---|---|
| Phone call answering | Yes, 24/7 with AI voice | No, text only |
| Response time | Instant (< 2 seconds) | 3 minutes |
| Voice emergency handling | Immediate transfer to host | Impossible (no voice) |
| Natural voice | French + English | None (text only) |
| Price | EUR 19/month | EUR 4.90/month |
| Post-interaction recap | Automatic detailed SMS | Text notification |
For hosts who want their guests to be able to call and get an instant response, Kazza is the clear choice. Nowistay does not answer the phone and takes 3 minutes to respond via text. Nowistay may work for low-cost messaging, but for the most critical channel (voice), Kazza is essential. To understand why, read our AI voice assistant vs chatbot comparison.