Chatbots simply cannot answer phone calls. When a guest is locked out at 11 PM and picks up the phone to call, no chatbot in the world can help. Text is not enough in urgent moments.
Kazza fills this critical gap. It answers phone calls 24/7 with a natural voice, knows your property details (WiFi, access codes, rules) through a dedicated number per property, and transfers to the host when needed. For EUR 19/month, you cover the channel that chatbots completely ignore.
| Feature | Kazza | Chatbots |
|---|---|---|
| Phone call answering | Yes, 24/7 with AI voice | No, impossible |
| Natural voice | French + English | None (text only) |
| Property knowledge | Complete (WiFi, codes, rules, tips) | Pre-programmed templates |
| Voice emergency handling | Immediate transfer to host | Impossible (no voice channel) |
| Post-interaction recap | Automatic detailed SMS | Text conversation log |
| Price | EUR 19/month flat | Variable (EUR 0-50/month) |
For hosts who want every guest call answered 24/7 with accurate property information, Kazza is the obvious choice. Chatbots cannot answer the phone, period. If you receive guest calls, you need Kazza. For a deeper analysis, read our AI voice assistant vs chatbot comparison.