KazzaKazza vs 24sur7
24sur7 does not answer real phone calls. It is a web voice widget: the guest must scan a QR code to interact. The product is only 5 months old and admits that only 80% of questions are handled. The remaining 20% fall back on the host.
Kazza answers real phone calls, on a real dedicated phone number for each property. No QR code to scan. The guest calls, Kazza picks up instantly with a natural French and English voice. Simple, direct, reliable.
Kazza Strengths
- Real phone calls (no QR code needed)
- Dedicated number per property
- Natural French and English voice
- Transfer to host + SMS recap
- Established and reliable product
24sur7 Strengths
- Lower entry price (EUR 7/month)
- Voice widget integrated into site
- Multiple pricing plans
Feature Comparison
| Feature | Kazza | 24sur7 |
|---|---|---|
| Response type | Real phone calls | Web widget (QR code required) |
| Questions handled | Transfer to host if needed | 80% (20% fall back on host) |
| Product maturity | Established and reliable | Only 5 months old |
| Dedicated number per property | Yes | No (web widget) |
| Languages | French + English | French |
| Transfer to host | Automatic with SMS recap | Not specified |
| Price | EUR 19/month flat | EUR 7-15/month |
Our Verdict
For hosts who want a real phone voice assistant with a dedicated number per property, Kazza is the obvious choice. 24sur7 is just a web widget that requires a QR code, handles only 80% of questions, and is only 5 months old. For reliable, professional service, Kazza is the answer. Learn how to stop answering the phone as an Airbnb host.